Customer Care Helpline No: 77383 72789/ 77383 76908 admin@planyourjourney.com

Feedback Form

Respected Sir/Madam,

Thank you for choosing Shree Plan Your Journey Pvt Ltd. We would love to hear what you have to say about us. This, we believe, will help us to serve you better. Please share your views on small details of your Journey with us, by spending a little of your precious time to fill this form.

Full Name
Agent/Distributor ID
Contact Number
Email Id
1. How would you rate the booking experience (pre booking and post booking)?
2. Please evaluate the following:
• Your overall experience:
• The comprehensiveness, clarity and accuracy of the information provided on our website / portal while onboarding you.
• The booking processes:
• Our team knowledge, cooperation and level of assistance:
• Our services / portal in terms of value for money:
• Our sales teams Communication skills / Listening / Enthusiasm & Responsibility in solving your query.
3. Is our team making you feel like a very special customer while attending you through call / sales visit.
4. How well did we fulfil our commitment in delivering your requirements?
5. What would be the top selling services in our portal from your perspective be?
Flight bookingHotel bookingBus bookingTrain bookingCar bookingHoliday PackageTravel InsuranceMotor InsuranceHealth InsuranceVisa & passportIndo NepalDomestic Money RemittanceAEPSBBPSRecharge
6. Are there any websites / places you would recommend that we advertise with?
YesNo
If yes please provide details
7. What was the most challenging aspect of interacting with our team ( positive / negative)?
8. What motivated you to take our portal login and were your motivations met?
9. Please suggest ways in which our team can improve their services to you.
10. If you could change / add/ suggest something, what would that be?
*The information given within the Feedback Form will be used for service improvement only and are strictly confidential.

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